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Description
Generate on-brand, professional Google Maps review replies in 1-click. You stay in full control before publishing. RepFlow is an AI-powered review management assistant designed to help business owners, hospitality managers, and agencies generate fast, professional, and on-brand replies to Google reviews in seconds. Writing authentic replies to dozens of customer reviews takes hours. RepFlow streamlines your reputation management workflow directly inside Google Maps and Google Business Profile without ever leaving your workflow. KEY FEATURES ✦ 1-Click AI Reply Assistant: Injects a seamless "Reply with AI" button directly into Google Maps and Google Business review cards. ✦ On-Brand Tone & Guidelines: Configure your unique business facts, tone (Professional, Warm, Concise), and escalation contacts (phone/email) to maintain consistent branding. ✦ Negative Constraints & Safety Rules: Prevent hallucinated promises by setting strict restrictions (e.g., no unauthorized discounts, no policy contradictions). ✦ Full Human-in-the-Loop Control: Replies are never published automatically. Review, edit, copy, or insert drafts directly into the Google reply box before submitting. ✦ Multi-Language Support: Accurately parses and drafts replies across multiple languages (English, German, Spanish, French, Turkish). ✦ Privacy-Focused Architecture: Your API credentials and sensitive business preferences remain protected. No unnecessary permissions or background tracking. HOW TO USE 1. Open Google Maps or your Google Business Profile review dashboard. 2. Click the "✦ Reply with AI" button next to any customer review. 3. RepFlow instantly analyzes the review text and star rating to create a tailored response. 4. Review or edit the generated draft, then click "Insert Reply" or "Copy" to publish via Google. Save hours on review moderation while maintaining 5-star customer engagement.