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Description
OTA messaging assistant for Airbnb, Booking and future channels. ServeBotAI OTA Agent is a Chrome extension designed for hotel and accommodation operators who manage guest conversations on OTA platforms such as Airbnb and Booking. The extension helps connect OTA message pages with ServeBotAI, enabling assisted collection of guest messages, reservation context, reply status tracking, and automated reply backfill workflows. It supports collector profiles for different OTA channels, hotels, or accounts, so each browser window can be bound to the correct operating context. Key features: Create and manage collector profiles for Airbnb and Booking Bind the current OTA message page to a selected profile Collect guest messages and related reservation context from supported OTA inbox pages Receive and send server-side reply tasks back to OTA conversations Track local message flow through the message ledger Support AI-assisted extraction for more accurate reservation and conversation understanding Support Booking login and verification assistance workflows Provide page zoom controls to improve OTA page visibility during collection Provide an in-extension user guide for setup and daily operation This extension is intended for authorized users who operate their own OTA accounts. It does not replace OTA platform access control, and users must log in to the corresponding OTA platform manually before starting automation. Privacy-friendly note ServeBotAI OTA Agent only works after the user creates a collector profile and starts automation on a supported OTA page. Data is used to support guest message collection, reply handling, and synchronization with the configured ServeBotAI service.