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Description
Bulk download Zendesk tickets to Markdown & JSON. Backup conversations & internal notes locally for Obsidian or AI in 1-click. Export Zendesk to Markdown & JSON Export Zendesk tickets locally to Obsidian-ready Markdown and structured JSON in just a few clicks. This extension is built for support teams, AI builders, PKM users, and developers who need a fast way to back up Zendesk tickets without moving sensitive data through third-party storage. Instead of syncing into Notion or another cloud database, everything is processed in your browser and downloaded directly to your computer. Why use it - Export the current Zendesk ticket instantly - Batch export selected tickets from My Tickets - Export entire Zendesk Saved Views - Download Markdown files with YAML frontmatter for Obsidian - Download structured JSON for RAG, fine-tuning, analytics, or internal tooling - Preserve public replies and Internal Notes in the same export - Keep ticket metadata such as subject, status, priority, requester, assignee, tags, created time, and updated time Built for real support workflows The extension works with the Zendesk interface you already use. You can open a single ticket and export it immediately, or open the batch page and export multiple tickets from your current queue or from a saved Zendesk view. Markdown output is designed for knowledge-base and PKM workflows: - One Markdown file per ticket - Clean frontmatter for ticket metadata - Conversation thread formatted for easy reading in Obsidian - Internal Notes clearly separated from public messages JSON output is designed for technical workflows: - Clean structured ticket objects - Conversation arrays with author, role, created time, and body - `is_internal` flag for internal note filtering - Ready for downstream AI pipelines, search, or custom scripts Local-first and privacy-conscious Your ticket data is processed locally in the browser and downloaded directly with the Chrome download API. The extension does not upload ticket content, customer messages, or internal notes to any external storage service for export generation. Extra controls for faster exports - Choose Markdown only, JSON only, or both - Configure separate download subdirectories for Markdown and JSON - Skip tickets that were already downloaded successfully - Download history is tracked separately for Markdown and JSON - Skip records are stored only in the extension's local cache and are cleared if browser or extension local data is removed Who it is for - Support managers who want local backups of tickets and internal notes - Founders and SaaS teams building an internal support knowledge base - Obsidian users who want support conversations as readable notes - AI and data teams preparing Zendesk content for RAG or model training - Developers who want export automation without standing up another backend If you need a practical way to turn Zendesk tickets into local Markdown and JSON files, this extension is built for that workflow. Website: https://nexudesk.com/ Support: support@nexudesk.com 📝 Change Log 2026-03-30 - Performance optimizations and bug fixes