Media
1 item
Description
Vight for the PSA ticket you are looking at: brief, calls, chat, verification and work notes in a side panel. Vight opens beside your ConnectWise PSA, HaloPSA or Autotask ticket and shows the ticket's Vight pod in Chrome's side panel, the same pod your PSA shows inside the ticket. - Ticket brief: what the customer is asking for, where it stands, possible duplicates and past fixes - Calls linked to the ticket, with summaries and transcripts - Ask Vight chat about the ticket - End-user identity verification - Work notes from the Vight Work Notes Agent The panel follows the ticket you are looking at. Sign in to Vight at app.vight.ai in the same Chrome profile; the extension uses that sign-in. If your PSA runs on its own address, open the panel on a ticket there and allow access for that address only. Requires a Vight account and a connected ConnectWise PSA, HaloPSA or Autotask integration.