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Description
Handle Etsy buyer support with priority, safety checks, shop policies, and seller-reviewed drafts. CuttleAI Etsy Seller Assistant helps Etsy sellers handle buyer messages faster with safer, seller-reviewed replies. It is designed for everyday Etsy support work: shipping questions, refund or return requests, custom order details, digital download issues, review pressure, address changes, suspicious links, private email requests, and buyer messages that need a careful first response. The extension lets a seller select or paste a buyer message, choose a workflow such as Full seller workflow, Quick first response, or Rewrite draft, and generate reply drafts that keep the conversation inside Etsy. It also uses the seller’s saved shop profile, policy notes, item memory, and seller-approved reply memory from the web dashboard to make replies more consistent with the seller’s own shop rules. Users should install it because it reduces repetitive support writing, helps avoid rushed promises about refunds, shipping dates, replacements, cancellations, or off-platform contact, and gives sellers a faster way to draft clear, professional responses while still reviewing every reply before sending. The extension does not send messages automatically. The seller stays in control: they review, copy, or insert the draft into Etsy before sending.