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Description
NXLink NXLink, a cutting-edge Chrome extension designed to revolutionize communication in customer service environments. Built on advanced CTI (Computer Telephony Integration) technology and utilizing the robust WebRTC framework, NXLink offers a powerful call toolbar that seamlessly integrates with most CRM systems. This innovative extension enables real-time communication between NXLink and CRM systems, facilitating both inbound and outbound calling directly within your browser. With NXLink, agents can access and retrieve customer data from the CRM during calls, enhancing the efficiency and effectiveness of customer interactions. Key Features of NXLink: Seamless CRM Integration: NXLink works effortlessly with a wide range of CRM platforms, ensuring that all customer information is easily accessible, without the need to switch between applications. Real-Time Communication: Empower your customer service team with the ability to make and receive calls directly from their Chrome browser, thanks to the integrated WebRTC technology. Enhanced Customer Interaction: Agents can instantly access customer data during calls, providing personalized and informed customer service, leading to improved satisfaction and retention. NXLink is the perfect tool for businesses looking to enhance their customer service capabilities, streamline communication processes, and boost overall productivity. Equip your team with the power of NXLink and transform your customer service operations today. NXLink，这是一款旨在彻底改变客服通讯环境的先进Chrome扩展插件。NXLink基于高级的计算机电话集成（CTI）技术，并利用强大的WebRTC框架，提供了一个强大的通话工具栏，可以与大多数CRM系统无缝集成。 这款创新的扩展插件能够实现NXLink与CRM系统之间的实时通信，支持直接在浏览器中进行呼入和呼出电话。通过NXLink，客服人员可以在通话过程中访问并检索CRM中的客户数据，提高与客户互动的效率和效果。 NXLink的关键特性： 无缝CRM集成：NXLink能够轻松与广泛的CRM平台协同工作，确保所有客户信息都易于访问，无需在不同应用程序之间切换。 实时通信：利用集成的WebRTC技术，赋予您的客服团队直接从Chrome浏览器进行呼叫的能力。 增强的客户互动：客服人员可以在通话期间即时访问客户数据，提供个性化和知情的客户服务，从而提高客户满意度和保留率。 NXLink是寻求提升客户服务能力、简化通信流程和提高整体生产力的企业的理想工具。为您的团队配备NXLink的强大功能，今天就转变您的客户服务操作吧。