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Description
Create YouTrack issues from Zendesk tickets with one click. Get sound notifications for new tickets and customer replies. Tired of copy-pasting ticket details into YouTrack? This extension eliminates the manual work. Create YouTrack issues directly from Zendesk tickets. Opens as a side panel alongside your ticket view. Features: • Auto-fills ticket subject, description, and requester info • Custom fields: Type, Section with dropdown selection • File attachments (drag & drop) • Posts internal comment back to Zendesk with YouTrack link • Sound notifications for new tickets and customer replies • 3 notification sound choices (Chime, Bell, Alert) • Google OAuth sign-in (restricted to authorized company accounts) • Ctrl+V paste support for images Built for customer support teams using Zendesk + YouTrack.