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Description
Connecting WhatsApp & Salesforce SONI is a JONI extension that creates a bridge between Salesforce Lightning web app and WhatsApp Web After you add JONI and SONI to chrome you can open WhatsApp chats, create contacts and notes for them without leaving your Salesforce Lightning tab * Click To Chat Open chat by clicking any phone field of your contacts / leads or by mobile number * Open Contact Click chat's header to open contact / lead. If the contact / lead is not found SONI will prompt you to create a new one * Create Call Logs Use 'Selection Mode' to create call logs with selected messages. If the contact / lead is not found SONI will prompt you to create a new one * Templates / Quick Replies Use Templates to quickly reply or send repetitive messages to your contacts / leads ============================================================================ SONI is an independent software developed by PYROGSS and does not have any business relations with WhatsApp nor Salesforce