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AI-powered draft assistant for Gorgias — smarter replies, faster. Tiquette Buddy lives inside Gorgias and writes your customer support replies for you. Click the Buddy button in the reply toolbar, pick your brand, add optional guidance — "keep it brief" or "offer a refund" — and hit Generate. Buddy reads the full ticket thread and searches the web for up-to-date product info to draft a reply you'd actually want to send, in seconds. Free plan includes 10 drafts per month — no credit card required. Pro unlocks 500 drafts per month and multi-brand tone profiles for $9/month, perfect for agencies and stores managing multiple brands.