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Description
Generate on-brand replies to Google, Yelp & TripAdvisor reviews in seconds — grounded in your business knowledge, not templates. TwiseReply is an AI-powered reply assistant that helps businesses and teams create professional, personalized responses to customer reviews and messages — on Google, Yelp, TripAdvisor, Facebook, and other supported sites. With TwiseReply, you can: • Generate AI-powered reply suggestions grounded in your own business knowledge — not generic templates. • Create responses that match your business tone and instructions. • Built-in safety guardrails: every suggestion is screened, and TwiseReply won't promise a refund or confirm a policy your knowledge base hasn't already confirmed. • Review and edit every suggested response before posting. • Fill supported reply boxes directly from the browser extension. • Save time while keeping customer communication consistent. TwiseReply is designed for businesses and teams that manage customer reviews and online conversations across the web — restaurants, hotels, dental practices, and more. How it works: 1. Open a supported review or conversation page. 2. Open the TwiseReply extension. 3. Generate an AI reply suggestion. 4. Review and edit the suggested response. 5. Approve the response and fill the reply box. TwiseReply does not automatically publish responses without your approval. You remain in control of the final message before it is submitted. A free TwiseReply account is required to use the extension — no credit card needed to get started.
rating_count is the Chrome Web Store ratings count, not a written-review count.