Media
1 item
Description
Automatically rename downloaded files from Zendesk tickets to include the ticket number for better organization. Zendesk File Renamer automatically prefixes downloaded files with the ticket number, helping support engineers organize logs, attachments, and artifacts without manual renaming. BEFORE: debug.log, attachment.pdf, screenshot.png AFTER: ZD-123456_debug.log, ZD-123456_attachment.pdf, ZD-123456_screenshot.png HOW IT WORKS • Navigate to any Zendesk ticket • Download attachments as usual • Files are automatically renamed with the ticket number FEATURES • Automatic renaming - no extra clicks required • Multiple format options - choose ZD-{ticket}_, [{ticket}], or {ticket}- • Works with multiple tabs - each download gets the correct ticket number • Toggle on/off - easily disable when not needed • Zero configuration - works out of the box PRIVACY • No data collection • No external servers • All processing happens locally in your browser • Open source: https://github.com/bealmot/zendesk-file-renamer PERFECT FOR • Support engineers managing multiple tickets • Teams that need to organize customer logs • Anyone tired of manually renaming Zendesk downloads Save time. Stay organized. Download and forget about renaming.