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Description
Without leaving Gmail, users can search for accounts, select contacts, and automatically log the email as a touchpoint in Totango Using Touchpoint Connect increases productivity and improves cross-functional visibility into customer communication by allowing users to: - Expand a drawer UI that has a “log to timeline” checkbox - Search for accounts - Select accounts and associated contact - Add selected accounts and contact information to the emails distribution list - Record a copy of the email in the Totango platform for that account To use Totango Touchpoint Connect, you need a valid Totango account.
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