Student Success — Case Companion

Unknown author · Workflow & Planning

Open in Chrome Web Store

Users

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Avg rating

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Ratings

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Updated

Aug 14, 2026

Media

1 item

Description

Shows the Student Success AI case analysis and draft reply on Upskilled Salesforce cases, with one-click reply and feedback. Upskilled-internal tool for Student Success agents. On Salesforce cases that have been analysed by the Student Success portal, the extension shows a small panel with the AI's case summary, suggested actions, and an editable draft reply. One click opens Salesforce's own email reply (Lightning or Classic) pre-filled with the draft, always above the quoted thread. A 👍/👎 rating flows back into the portal's feedback queue so analysis quality is tracked where the team already reviews it. Requires an Upskilled staff session on one.upskilled.edu.au — the extension is inert for anyone else and collects nothing. Works only on Upskilled's own Salesforce org domains.

History

30d 90d 1y all

rating_count is the Chrome Web Store ratings count, not a written-review count.

Details & SEO

SEO signals

Listing completeness signals

Title length
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32
Description length
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791
Media assets
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1
Has promo video
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No
Languages
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1
Developer website
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No
Contact email
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Yes
Keyword in name
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Keyword in description
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Category user-count percentile
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These are transparent listing completeness / keyword signals, not a prediction of Chrome Web Store search ranking.